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Cannot connect to internet on android phone

Sage19
Level 2

I have been with TPG for about 2 months, phone was connecting to internet at first but now does not.  I have adjusted settings but makes no difference.  

1 REPLY 1
Shane
Moderator

Hey, @Sage19.

What troubleshooting have you done so far? We can confirm that the service is internet is working at the moment. In the event that you have perform a factory reset to the modem. Send us a PM with your best contact number and preferred time so we can have our Team to contact you for real-time test and investigation.

How to send a PM? 

 

Regards,

 

I have been with TPG for about 2 months, phone was connecting to internet at first but now does not.  I have adjusted settings but makes no difference.