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Certain Apps not working

kevinbeehre
Level 2

unable to use certain apps ( Discord voice chat, Instagram ) while online , to use these apps I have to use a VPN although Discord voice chat still does not work when using a VPN

3 REPLIES 3
RajenS
Moderator

Hi kevinbeehre

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

GuinevereLouisa
Level 2

I had the same problem, tried to use instagram but couldn't. When I checked again, the transmission was found to be poor.

Ahra_G
Moderator

Hi @GuinevereLouisa,

 

We'd like to check what type of issue you are experiencing. Apart from Instagram, what are the other apps that you're having troubles with?

 

Let us have your customer ID or username via private message so we can perform troubleshooting along with you.

 

Thanks! 

Ahra_G

 

 

I had the same problem, tried to use instagram but couldn't. When I checked again, the transmission was found to be poor.