Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Can you also take a photo of the Archer ans Asus Ports and attach as well.
I will reply ASAP on receipt of the above.
My TPG app for IOS and Android - https://www.tpg.com.au/download
Welcome to the Community!
We'd like to check the configuration that you've made in order to assess if there's anything that you need to change in order for the device to work.
Please send me a PM with your TPG username or customer ID number along with the configuration that you've done.