Get online support
I just moved into a new house and the old Arris CM8200 box from the previous owner is not working (no power at all).
I am waiting for my new TPG wifi modem to come and could you please request a new NBN box (Arris CM8200) for me?
Hi @chixu1982 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community