Get online support
Hello everyone,
Over the weekend my original Huawei modem died and I went out to purchase a new one as it was necessary for people in my house to do university work. I purchased the D-Link DSL-3890 Modem Router.
When at home, changing over to the D-Link, there was no way for it to connect, regardless of what we tried and scouring the internet for help. I've seen a few threads regarding this but none that had an answer on what to do
Has anyone been able to find a way to conenct this?
I even had a TPG technician come out today to ensure our NBN/internet was still connected, and it is. Somehow got the old modem (6+ years old) to work but I'd like the new one conencted, however they wouldn't assist with this
Are you under the NBN bundled with VoIP service? What NBN technology are you in?
Have you contacted D-Link support to further guide you in setting up your modem/router?
Shoot me a PM with your TPG username or customer ID number to check this.
BasilDV