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Did TPG update vr1600 firmware overnight

edddiiie
Level 2
Hi, did TPG do firmware update last night? Current version is 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n.

Woke up this morning and the modem config looked not usual. Was WITH external IP but no internet. Had to reconfigure to get it connecting again!
3 REPLIES 3
BasilDV
Moderator

Hi @edddiiie

 

We do not update the firmware of our customers modem/router automatically.

 

Our team will only update it via request.

 

Before performing any troubleshooting, please check first if the service is affected by an outage.

If not, please shoot me a PM with your TPG username or customer ID number to run further tests.

 

BasilDV

edddiiie
Level 2
That's odd because it has the latest firmware and I've had it for more than 3 years. Never requested an update. This morning the config had VLan 2 ticked which was the original IINet setting.

I got it working though. I'm all good Thanks.
BasilDV
Moderator

Glad that you've resolved the issue @edddiiie.

 

Have a good day!

BasilDV