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Does TPG throttle XBOX downloads?

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Moderator

Hi @jac281194,

 

What download speed you're getting on the XBOX? Please post a screen shot on this thread also a test on desktop/laptop or using smart phone using (www.speedtest.net) for testing purposes.
 

Feel free to send me your details so we can proceed with further investigation.
 

Regards,

 

 

 

I have the same problem, but found that if you connect your xbox through a VPN it should download as expected, but you shouldn't have to use a VPN for your service to work as it should. Also downloading through windows store has the same problem that a VPN can fix