ENABLING WPS

[5872615]

I could not connect my printer to WiFi service at Home.
Thanks.

[BasilDV]

Hi @5872615,

Welcome to TPG Community!

We'd like to analyse this further to provide proper resolution. We have a few questions for you.

• May we know how did you try to connect the printer to the modem?
• What is the brand and model of the printer?
• Was it working fine before or is it the first time that you are going to connect the printer?
• Were you able to connect the printer using a different modem/router?
• Have you contacted the manufacturer of the printer for some support? If yes, did they advise you anything?

Kind regards,

BasilDV

[2fly]

@5872615

If you have TP-Link Vr1600v

go to Advance Tab -> Wirless -> Advance Settings

Then tick enable WPS

Here's a sceen shot

[oconnorj52]

There is a connect button on screen when I get to that page. The light on modem flashes, and then stops with message on device saying connection failed/

[Anonymous]

Could you post the screenshot of the error message? Also what are you trying to establish when you get the error message 'Connection failed' ?

There is a connect button on screen when I get to that page. The light on modem flashes, and then stops with message on device saying connection failed/