My new router was damaged in an electrical storm last night. TPG were helpful in that they will replace it but it will take a week. The only question i have is why we do have to fork out the costs of posting the old one back?
Our supplied modem/router all comes with 1 year warranty it covers the replacement of the device once proven faulty however, does not cover the shipment of the device for replacement.
Regards,
My new router was damaged in an electrical storm last night. TPG were helpful in that they will replace it but it will take a week. The only question i have is why we do have to fork out the costs of posting the old one back?
