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Emails being downloaded again after being deleted

kdgrant1
Level 2

After deleting emails and then deleting the 'bin' they are coming back into the Inbox?

Happens twice a week and about 500 emails

3 REPLIES 3
Ahra_G
Moderator

Hi @kdgrant1

 

Is this on your TPG post office via browser or you are using an email client? 

 

Thanks! 

Ahra_G

kdgrant1
Level 2
I am using Mail on an iPhone?
Ahra_G
Moderator

Best to check the settings first if you have you TPG mail set up on your iPhone, @kdgrant1

 

Could you check if the same deleted messages also appear when you log into TPG post office?