If using a third party router, make sure you enable bandwidth control (sometimes called traffic shaping) on your router so that you do not upload faster than the speed of your plan. If you upload more than the plans speed this can cause your connection to drop as NBN will start discarding information you send across the connection.
All TPG supplied routers do this automatically to ensure you have the fastest and most stable connection possible.
The guide for doing this on a Netgear modem is below.
To create a QoS policy.
Connect your computer to the Netgear modem and launch a web browser.
1. Visit http://www.routerlogin.com. If http://www.routerlogin.com does not work, try the following:
- http://www.routerlogin.net
- http://192.168.1.1
- http://192.168.0.1
- http://10.0.0.1
- How do I access my NETGEAR home router?
2. You are prompted to enter a user name and password. Enter the following default login credentials:
Note: User name and password are both case sensitive.
- User Name: admin
- Password: password
NETGEAR genie home page displays.
Click ADVANCED > Setup > QoS Setup > Upstream QoS
Tick Enable Upstream QoS.
In the update Bandwidth Maximum box use the below values depending on your NBN plan.
- 950kbps for 12mbps plans
- 4950kbps for 25mbps plans
- 19500kbps for 50mbps plans
- 39500kbps for 100mbps plans
For other modems please search manufactures website and manual for traffic shaping/bandwidth control settings.
