If your Internet has dataflow via ethernet cable, but not wifi, you need to check your wifi login details.
If you are using a TPG supplied modem on default settings, the wifi network details are written underneath or on the back of the modem.
You can also connect to the modem with a cable, enter the modem settings, and update/change/check what the wifi details are.
Thank you for your reply.
it was all working fine, and suddenly stopped working. i have checked all the things you mentioned and couldnt find any fault. my last step was to go to the factory reset.
however, i was reading some comments in the community. went to Advanced>Network>EWAN and entered my TPG username and password, it doesn't look like it can connect.
the router was supplied by TPG.
is there anything else from your end that you can check?
That sounds really wierd. I can confirm i didn't signup for anything like that. and why will there be internet in my Ethernet then? are you able to do anything please? this is really urgent for me as me and my wife both are working from home now.
Thank you mate, would really apreciate if you could kindly look at it as a high priority. I know we are all having difficult times, but this is directly impacting me and my wife's job.
Hope you have a good day.