FIRMWARE HG658

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Level 1b

Hi is there a firmware update for the HG658 modem

Product typeHG658  
Device ID00E0FC-E7P7S16614004533
Hardware versionHG658BZV VER.A
Software versionV100R001C216B015SP02
Batch numberBC216P2.015.A2pv6F039e.d24a

Thx

4 REPLIES 4
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Moderator

We do not have any further firmware update for Huawei HG658 modem, but we have sent you an alternative via private message, @adsl.

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Level 2

Hi Riezl,

 

Can you pls advise what your alturnative option was?

 

I currently have HG658 Modem and finding a large amount of downstream FEC errors, so would a new firmware fix my issue? 

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Moderator

Hi @81studios, please PM us your customer ID or username so we can take a look at your account and check the status of the connection.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

 

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Moderator

Hi @81studios, thanks for providing the account details via PM.

 

We have checked the status of your service and we are not detecting any fault on the line or network that may affect the service.

 

In fact, your connection looks stable on our end. Are you experiencing any difficulty or just wondering about the errors?