I have just upgraded from ADSL to NBN and everything is going wel except that I am not able to use FTP from my Windows 10 Desktop to "get" a file from my website.
I have a simple batch file that uses FTP to get a file and it is not working and I think it is due to some default setting in my new Archer VR1600v modem that is blicking it. I am not seeing any error message, it just doesn't get the file...
Can somebody please point me in the right direction within the Archer configuration?
The issue was caused by my AVAST antivirus Firewall blocking the FTP program.
An AVAST Firewall setting was incorrectly set by me when AVAST first identified the new modem. I incorrectly set the network type to Public instead of Private. Once I set it to Private, the FTP works.
That's what I thought.
The disappointing thing was that when I contacted TPG Customer Support the didn't really have a clue and told me to contact the modem manufacturer. I did and they told me that they couldn't really help as the modem was specially manufactured for TPG and I needed to contact TPG....this scenario shouldn't happen.