FTTC NCD not connecting after today thunderstorms

[Angusy]

My NCD connection keek blinking in RED after today thunder, reported to Helpdesk and get reply earliest on Tue.

Any possible way to make it soonest as I really need internet services for my work.

[BasilDV]

Hi @Angusy 

Welcome to the Community!

We were able to locate your account using your community details and reviewed the case that was escalated to our Engineers.

The schedule that was given is the earliest that we can get from our wholesale provider (NBN Co).

We apologise for the inconvenience.

BasilDV