Get online support
Hi @JonoM
Great Solved you are online now
Connection Type: NBN PPPoE session Found at: 2020081514*** Username: jonathonm**** CustID: 628**** Company: TPG Network ownership: NBN Router: 203.2198888888 IP: 115.64.14****** CallerID: AVC00007******* Connected at: 2020-08-15 14:20:43 Connected for: 26s
Props to @RajenS for calling me on a saturday and being super easy to talk to and sort this out
Just for anyone else that runs into this problem like I did, It turns out the login details are the same ones you use for your TPG account page (don't know why I thought it was something different..)
Other than that, some instructions from another answer on this forum, I went to ADVANCED > Advanced Setup > VLAN/Bridge Settings. Enable VLAN/Bridge and made sure that VLAN ID was set to 2 with priority 0
Hopefully this helps someone else too
Hi @JonoM
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identification number) or your mobile phone number so can look at this service for you
Kind regards
Hi @JonoM
Great Solved you are online now
Connection Type: NBN PPPoE session Found at: 2020081514*** Username: jonathonm**** CustID: 628**** Company: TPG Network ownership: NBN Router: 203.2198888888 IP: 115.64.14****** CallerID: AVC00007******* Connected at: 2020-08-15 14:20:43 Connected for: 26s
Props to @RajenS for calling me on a saturday and being super easy to talk to and sort this out
Just for anyone else that runs into this problem like I did, It turns out the login details are the same ones you use for your TPG account page (don't know why I thought it was something different..)
Other than that, some instructions from another answer on this forum, I went to ADVANCED > Advanced Setup > VLAN/Bridge Settings. Enable VLAN/Bridge and made sure that VLAN ID was set to 2 with priority 0
Hopefully this helps someone else too