FTTC

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Level 1a
Hey just got my new modem for my FTTC connection, but I don't have a nbn network connection device. Do I need one to set up my nbn?
If not shall I just plug the modem through DSL?
1 REPLY 1
Moderator

Hi @Pizzamama ,

 

Welcome to the community!

 

If the NCD is not yet been installed we recommend to keep your ADSL setup for now. The NBN modem/router will only work once the NBN installation is completed with required equipments. We tried to use your community details to pull up the account unfortunately no matching record found.

 

We'd love to help see the status of your NBN installation. Feel free to PM us your account details (Username/Customer ID together with the address on file).

 

For reference: How do I private message (PM) in the community 

 

Cheers!