FTTP - Modem

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Level 1

Can I use the hwaeii modem that I used for Nbn fttn service of tpg for another broadcast supplier?

 

I moved my home but the area does not support tpg. I will use another company but I wonder if I have to buy another modem even though I have one from tpg.

 

Is the modem locked so it only operates for tpg company?

2 REPLIES 2
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Level 8

Hi @haeintoris If the area you're moving to has NBN availability then TPG would support that area.

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Moderator

Hi @haeintoris,

 

Welcome to the Community! 

 

In addition to orbistat's reply, our modems/routers are not network locked however, the firmware of the provided modem is customised to accommodate TPG connection. 

 

You may try to search in the web for the default firmware of your modem to flush and reload the settings of this modem.

 

Cheers,