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My modem is not working at all.
No power light and no other lights are functioning.
Can you provide a replacement modem?
Welcome to TPG Community!
We'd like to check if the modem is still under warranty for us to provide a replacement.
I tried searching for your account using your community details, but unable to find a match. Could you please PM us with your Customer ID or username in order for us to assist you accordingly?
Click this link for the instruction on how to send a PM.