FX Printer cannot connect using WPS

[luichoy73]

Hi there,

Router: TP-Link Archer VR1600v

Printer: Fuji-Xerox P 265dw

I have enabled WPS via the admin panel (Wireless > Advanced Settings).

The printer is within 1metre of the router. 

The router's WPS light is flashing and the printer says "'CONNECTING WLAN" but it cannot and times out.

The printer error print-out says 'Connection Failed & the 4th troubleshooting point is, "If your WLAN access point/router is using MAX address filtering, confirm the MAC address of the Fuji Xero machine is allowed in the filter".

How do I address this please?

All my other devices have connected to WiFi without issue... the reception throughout my house and yard is exceptional, yet this dumb printer is sitting right next to the router and they cannot find each other :-/

Thanking you in advance...

[luichoy73]

Sorry... typo, "If your WLAN access point/router is using MAC address filtering, confirm the MAC address of the Fuji Xero machine is allowed in the filter"

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[luichoy73 · Accepted solution]

I reset everything again and tried... it connected. 

Thank you, sorry for any inconvenience :-)