Firmware Update Request - Archer 1600v V2

[bradenbell]

Hello,

Can you please upgrade my modem firmware?

Current Software version: 1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n.

I am having the dropout issues as noted in another thread, where the fix is to upgrade to the latest firmware (build 20xxxx)

Thanks!

[Riezl]

Hi @bradenbell , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[bradenbell]

Hi Riezl,

It is not letting me send you a private message, it says I've reached my limit and to try again later but I haven't sent any?

[Riezl]

Hi @bradenbell , we have already received your PM. We'll now send a request for a firmware upgrade. We'll revert to you once an update is received.