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Firmware Update for HG659

ctwescom
Level 2

Hello,

 

My HG659 device requires regular restarting to restore internet connectivity.

The problem occurs with both wired and wireless connections.

There are no indicators on either the HG659 device or Harris NBN device suggesting that there is a problem.

 

I am wondering if there is a later version of firmware that will improve stability?

 

Details are:

 

Product type: HG659
Device ID: 00E0FC-J3N8W17509005193
Hardware version: VER.B
Software version: V100R001C216B112
 
Best regards,
 
Chad
2 REPLIES 2
PeterW
Moderator

Hello Chad,
Thank you for your message and for being a part of the TPG Community.
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Regards
PeterW
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PeterW
Moderator

Hi Chad,

Thanks for Verifying your details.

I have sent your request to our Engineers to act upon.

Regards

PeterW