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Firmware Update for HG659

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Level 1a

Hello,

 

My HG659 device requires regular restarting to restore internet connectivity.

The problem occurs with both wired and wireless connections.

There are no indicators on either the HG659 device or Harris NBN device suggesting that there is a problem.

 

I am wondering if there is a later version of firmware that will improve stability?

 

Details are:

 

Product type: HG659
Device ID: 00E0FC-J3N8W17509005193
Hardware version: VER.B
Software version: V100R001C216B112
 
Best regards,
 
Chad
2 REPLIES 2
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Moderator

Hello Chad,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
• Username
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• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-thecommunity/
m-p/4093#M45
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Moderator

Hi Chad,

Thanks for Verifying your details.

I have sent your request to our Engineers to act upon.

Regards

PeterW