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Firmware Update for HUAWEI HG659

rmb
Level 2
Level 2
Hi Guys, could you please update the firmware on the following modem:

Device ID: 00E0FC-J3N8W17828938715

Hardware Version: VER.B

Software Version: V100R001C216B112

Thanks
5 REPLIES 5
BasilDV
Moderator

Hi @rmb,

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

Please shoot me a Private Message with your TPG username or customer ID number for us to upgrade the firmware of your modem.

 

How to send a PM? Click here.

 

Kind regards,

BasilDV

Will
Moderator

Hi @rmb 

 

Thanks for providing your details via PM.

 

The request to have your modem's firmware upgraded has been sent. We'll let you know via this thread once it's completed.

 

Regards,

rmb
Level 2
Level 2
Ok thanks.
Shane
Moderator

You're welcome, @rmb.

 

Updates will be provided when is available.

 

Cheers!

Will
Moderator

Hi @rmb 

 

Your modem's firmware has been updated.

 

Cheers!