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Welcome to TPG Community!
We tried to locate your account using your community details to no avail.
Please shoot me a Private Message with your TPG username or customer ID number for us to upgrade the firmware of your modem.
How to send a PM? Click here.
Thanks for providing your details via PM.
The request to have your modem's firmware upgraded has been sent. We'll let you know via this thread once it's completed.
You're welcome, @rmb.
Updates will be provided when is available.
Your modem's firmware has been updated.