Firmware Update

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Level 1c
Hi Guys,
I haven't updated my firmware since I got my modem 3 years ago, lately I've been noticing speed is slower than usual. Appreciate your assist on this.
Hardware: Archer VR1600v v1 00000000
Firmware: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n

Thank you.
1 REPLY 1
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Moderator

Hi @AJ84 , please send us a private message with your TPG customer ID,username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community