Firmware update HG659

[Hibernian]

Hi,

How do I update the firmware for:

Product type: HG659
Device ID: 00E0FC-J3N8W17531008715
Hardware version: VER.B
Software version: V100R001C216B112

Many thanks,

Mick

[Ahra_G]

HI @Hibernian, 

Thank you for providing the needed information. 

Request to update your modem's firmware has been sent to our Tech Team. 

Update should take effect within 24-48hrs. 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

Cheers!