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I have just transferred over from iinet, keeping my original Archer VR1600v modem/router for use with my NBN connection.
I understand that TPG can push an updated firmware upgrade to the modem.
I'd like to request that please.
Hi @jeffreyjbourne, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. Please also include the screenshot/details of your current modem's firmware.
To send a PM , please refer to this link: How do I private message (PM) in the community
Hi @jeffreyjbourne, thanks for sending the details via PM. Please be advised that your modem has the latest firmware. Let us know should you need further assistance. Thank you.
Hi @jeffreyjbourne, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account. Please also include the screenshot/details of your current modem's firmware.
To send a PM , please refer to this link: How do I private message (PM) in the community
Hi @jeffreyjbourne, thanks for sending the details via PM. Please be advised that your modem has the latest firmware. Let us know should you need further assistance. Thank you.