Firrmware update for Archer VR1600v v2

[bwa]

Hi there can I get an update to the firmware for my modem, I have read in this blogs it addresses an issue with the 5G wireless network - whihc I an intermittently expereeincing at least once or twice a month. 

And before we go there, yes the modem has been reset a few time and power cycled, I have reviewed the Wifi setup pages, there is no interference on the 5G channel and it works fine on 2G and wired. You have to physically pull the power cord and restart the model to resolve the issue at least once every 2 weeks or so.

You have advised in other posts that there is an updated version of the firmware than the one I have (noted below). Please update this to correct this annoying issue. Everything else is working fine.

My current firmware is:

Archer VR1600v v2 00000000
0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n

I note you have advised later firmware in other firmware posts, and I do not need a tech, just an install of the file or the file and I will install myself. I am in the IT tech industry.

Thank you.

Brett

[Anonymous · Accepted solution]

Hi @bwa, please be advised that your modem has the latest firmware. If you are having issues with the Wi-Fi, we can arrange one of our senior technical specialists to contact you for assistance.

Please send us a private message with your TPG customer ID, username and complete address together with your best contact number and most convenient time to receive a call.

To send a PM, please refer to this link: How do I private message (PM) in the community

[bwa]

Thanks for the update - happy that it is running the latest firmware and happy to deal with this minor inconvenience, as the rest of the solution is working correctly. Thanks for quick reply on this.

[Anonymous]

Thanks. Feel free to message us should you require any assistance. Cheers!