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Google Wifi Set-up on VR1600v

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Dear TPG,


Having trouble setting up Google Wifi after a change over from TPG NBN on Huawei modem/router to the TPG FTTB on TP VR1600v.  


On the Google set-up screen, it's showing the modem isn't giving a internet connection.  


Have tried to reboot, connect via PPPoE etc. with no success. 


Please assist - thank you. 


Hi @gw80,


Welcome to TPG Community!


Check out this community thread, which should address your query:


Let us know if we can be of further assistance. Thank you.