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Google Wifi Set-up on VR1600v

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Dear TPG,

 

Having trouble setting up Google Wifi after a change over from TPG NBN on Huawei modem/router to the TPG FTTB on TP VR1600v.  

 

On the Google set-up screen, it's showing the modem isn't giving a internet connection.  

 

Have tried to reboot, connect via PPPoE etc. with no success. 

 

Please assist - thank you. 

1 REPLY 1
Moderator

Hi @gw80,

 

Welcome to TPG Community!

 

Check out this community thread, which should address your query:

 

https://community.tpg.com.au/t5/Modems-and-Devices/Connect-Google-Wifi-to-VR1600v/td-p/6912

 

Let us know if we can be of further assistance. Thank you.