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HG 659 Parental control

aboosalih
Level 2
Hello,
 
For my below modem parental control (Time Rules) is not working:
 
Product type: HG659
S/N: J3N8W17428005514 
 
I tried restrictions on multiple times.None of them works.
 
Can you please help ?
1 REPLY 1
BasilDV
Moderator

Hi @aboosalih

 

Have you tried to factory reset the modem/router?

Is this a TPG provided device?

 

BasilDV