HG659 Firmware Update Please

[gds]

Hi TPG support

Can you please update my modem to the latest firmware.

Product type:

HG659

Device ID:

00E0FC-J3N8W16C07002273

Hardware version:

VER.B

Software version:

V100R001C216B111

[Erika]

Hi @gds, 

Welcome to the Community! 

I've now arranged for a firmware upgrade. 

We'll update you as soon as updates becomes available. 

Cheers, 

[gds]

Thanks Erika, I can see that this has been updated this morning. 

When I log in, even though I am NOT using the default modem password, it tells me that I am using the default password and that I need to change it. Please advise why it is asking me this.

[Erika · Accepted solution]

Hi @gds, 

It is a best practice to change your admin password again after the firmware upgrade. Once you've change your admin password that popup message will no longer appear.