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HG659 Firmware Update Please

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gds Level 1a
Level 1a

Hi TPG support

 

Can you please update my modem to the latest firmware.

 

Product type:
HG659
Device ID:
00E0FC-J3N8W16C07002273
Hardware version:
VER.B
Software version:
V100R001C216B111
 
3 REPLIES
Moderator

Hi @gds


Welcome to the Community! 


I've now arranged for a firmware upgrade. 

 

We'll update you as soon as updates becomes available. 

 

Cheers, 

gds Level 1a
Level 1a

Thanks Erika, I can see that this has been updated this morning. 

 

When I log in, even though I am NOT using the default modem password, it tells me that I am using the default password and that I need to change it. Please advise why it is asking me this.

Moderator

Hi @gds

 

It is a best practice to change your admin password again after the firmware upgrade. Once you've change your admin password that popup message will no longer appear.