Hey, tborsje.
Send us your account details (Username/Customer ID together with the address on file) so we can request a firmware upgrade for the modem.
On the other hand, we did an article that you may find helpful this will guide you a basic tweaks to the modem/router to improve Wireless connectivity.
See the links below.
Let us know how it will go.
Regards,
Hello,
I'm currently troubleshooting some wifi issues (stuttering while using Oculus Airlink for VR streaming) and I'd like to ensure that our HG659 is running the most current firmware.
Can I please have a firmware update pushed to the device?
Details as follows:
Product type:
HG659
Device ID:
00E0FC-J3N8W16A19002083
Hardware version:
VER.B
Software version:
V100R001C216B011
Cheers
