TPG Community

Get online support

HUAWEI HG 659 HOME Gateway not working.

salpaulbeard
Level 2
Hi just returned from a 2 week holiday and modem has no LEDs showing when turned on but makes a hi pitched shining noise. It appears to be U/S. How do I get a replacement ASAP? . Regards Paul.
1 REPLY 1
Anonymous
Not applicable

Hi @salpaulbeard,

 

Welcome to the community!

 

We are sad to know that you're having issue with your modem/router. We are able to locate your account using your community details. We sent you a Private Message about modem/router replacement.

 

We'll wait for your response.

 

Cheers!