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HUAWEI Home Gateway HG659 firmware update please

dokidokix
Level 2

Hi,

 

My internet has been disconnecting since last week randomly, and I desperately really need a stable continous connection for working. from the debut log :Error_ No carrier

 

I read the forum and it seems got to do with firmware update, could you please update mine please.

 

HG659
Device ID:
00E0FC-J3N8W17717002504
Hardware version:
VER.B
Software version:
V100R001C216B013
 
thank you in advance
2 REPLIES 2
PeterW
Moderator

Hello dokidokix,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

dokidokix
Level 2

Thanks Peter, for prompt reply

 

I have just PM you