Hi,   My internet has been disconnecting since last week randomly, and I desperately really need a stable continous connection for working. from the debut log :Error_ No carrier   I read the forum and it seems got to do with firmware update, could you please update mine please.   HG659 Device ID: 00E0FC-J3N8W17717002504 Hardware version: VER.B Software version: V100R001C216B013   thank you in advance ... View more

Hi,   I have 90mbs speed plan fttb. I have experiencing slow internet all both lan and wireless in these few days, the speedtest download is averaging 10 to 20 mbs. normally i have around 80mb average s. the upload speed seems to be ok though which is weird. I have power cycle the modem few times and check different cable but it did not fix the problem, please help I really need my downaload speed to be back where it used to, thank you for your help http://tpg.speedtestcustom.com/result/ea722290-70ed-11ea-99b1-9b6df38eae75 ... View more