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HUAWEI Modem HG659 - Firmware Update

HughT
Level 2

Hi Support Team,

Can you please update my modem to the latest version of the firmware?

The Modem details are as follows.

Product type:HG659
Device ID: 00E0FC-J3N8W17808903553
Hardware version: VER.B
Software version:V100R001C216B112
Thanks and Regards,

Hugh T

 
 
1 REPLY 1
Ahra_G
Moderator

Hi @HughT

 

We have sent a request to our Technical Team to perform an update on your modem's firmware. 

 

Please allow 24-48hrs for the update to be completed. 

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

 

Regards,

Ahra_G