Hi Support Team,
Can you please update my modem to the latest version of the firmware?
The Modem details are as follows.
Device ID: 00E0FC-J3N8W17808903553
Hardware version: VER.B
Thanks and Regards,
We have sent a request to our Technical Team to perform an update on your modem's firmware.
Please allow 24-48hrs for the update to be completed.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support