Hardware

[Emetrem1]

Hi, i just signed up for FTTN conection on Friday and got a text saying i was connected today. I haven’t received any emails regarding a modem being sent out should I be worried? Is my modem (nbn ready) able to connect and where to get credentials?

[Shane]

Hi @Emetrem1,

Welcome to the community!

I am glad to know that your NBN service is now activated. I was able to locate your account and seen that the modem/router has been shipped yesterday.

I sent you a private message for the details of your modem/router delivery status. Let me know should you require further assistance.

Cheers!