Hardware

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Level 1
Hi, i just signed up for FTTN conection on Friday and got a text saying i was connected today. I haven’t received any emails regarding a modem being sent out should I be worried? Is my modem (nbn ready) able to connect and where to get credentials?
1 REPLY 1
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Moderator

Hi @Emetrem1,

 

Welcome to the community!

I am glad to know that your NBN service is now activated. I was able to locate your account and seen that the modem/router has been shipped yesterday.

 

I sent you a private message for the details of your modem/router delivery status. Let me know should you require further assistance.

 

Cheers!