TPG Community

Get online support

Hot Archer VR1600v modem router

iane
Level 2

Support:

This appears to be a known issue:

I have an Archer 1600v Modem Router which runs "hot"  - so hot in fact that the case has a large distinct brown area.  From reading other posts it appears this is a known issue and in fact the unit should probably be replaced. 

Please see attached photo and how to proceed ...

Also as an aside I find it disappointing that the unit does not provide an "activity" light re internet access

Cheers

Ian

1 REPLY 1
BasilDV
Moderator

Hi @iane

 

We'd like to check your account and see the options we can provide.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV