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@Lor_Wall . Log into router admin page. The hardware and firmware versions are displayed at the bottom of the page. Copy and paste back into your reply.
Thanks david64
Firmware Version:0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware Version: Archer VR1600v v2 00000000.
Hi @Lor_Wall, please be advised that your modem has the latest firmware. If you are having issues with the service, feel free to send us a private message with your TPG customer ID, username and complete address so we can pull up the account. Please also include a brief description of your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community