Get online support
Hey @Gareth,
Let us help coordinate this with NBNCo. to get a new NBN box. Could you send us a PM with your details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
Regards,
I just went to install my TPG supplied modem for a FTTC NBN service but don’t have an NBN Connection box. I’m guessing it has been taken by a previous tenant?
We got it, @Gareth
Expect a call from our Team tomorrow between 10-12NN AEST to discuss details of getting a new NBN box.
Let us know how it will go.
Thanks Shane, message sent 👍