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How do I get a NBN connection box

Gareth
Level 2
I just went to install my TPG supplied modem for a FTTC NBN service but don’t have an NBN Connection box. I’m guessing it has been taken by a previous tenant?
3 REPLIES 3
Shane
Moderator

Hey @Gareth,
 

Let us help coordinate this with NBNCo. to get a new NBN box. Could you send us a PM with your details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. 

 

How to send a PM?

 

Regards,

 

I just went to install my TPG supplied modem for a FTTC NBN service but don’t have an NBN Connection box. I’m guessing it has been taken by a previous tenant?

Gareth
Level 2
Thanks Shane, message sent 👍
Shane
Moderator

We got it, @Gareth

Expect a call from our Team tomorrow between 10-12NN AEST to discuss details of getting a new NBN box.

Let us know how it will go.

 

Thanks Shane, message sent 👍