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How do I set up internet connection on my router TP Link AX50 when its connected to the NBN NCD?

baotangli
Level 2

Hey, 

Recently I just upgraded my router from the Archer VR1600v to the TP Link AX50. But when i connected all the cables, I could not get an interent connection through my AX50. Can someone please teach me how to fix this problem. Thanks

2 REPLIES 2
Shane
Moderator

Hi @baotangli ,

 

Welcome to the community!

 

We do not have reference on how to setup the TP-Link AX50 but you may check this existing threads for reference.

 

 

Let us know how it will go and should you require further assistance.

 

Regards,

 


@baotangli wrote:

Hey, 

Recently I just upgraded my router from the Archer VR1600v to the TP Link AX50. But when i connected all the cables, I could not get an interent connection through my AX50. Can someone please teach me how to fix this problem. Thanks


 

llamablue
Level 2

Hi there,

 

Just successfully set up the Archer AX50 (tp-link AX3000) on an NBN FTTC connection with TPG.

 

I spoke to the help desks of TPG and then TP-Link (the AX50 manufacturer).

 

The main issue is the Network > Internet connection needs to be PPPoE and have your correct account username and password. Then your IPtV settings need to be updated as well.

 

I have attached two screen shots to illustrate how it worked for me.

 

Regards

Damion