Our Network Engineering team tried to update the firmware of your modem, however, your device is currently offline.
Please check the modem and make sure that it is On for us to push the update remotely.
Advise us once the modem is Online.
My modem likewise needs to have the firmware upgraded
It is disappointing that you do not advise your clients that an update is available and how to go about obtaining this
Hey @BasilDV ,
I would like the Firmware on my Huawei HG659 updated as well please.:
Welcome to TPG Community!
We have located the account using your community details.
We have already requested a firmware upgrade and we'll revert to you once a feedback is received. Thank you.