How do i arrange for a replacement modem?

[Peter100]

I want to replace my modem 

How do i arrange that

[Daisy_Dhen]

Welcome to community @Peter100.

Please drop me a private message with your TPG account details together with your preferred contact number and time for a call tomorrow. I'll have a  member of our tech team to get in touch to discuss the details of modem/router replacement. 

How do I private message (PM) in the community 

Regards, 

Dhen_S

[Peter100]

Thanks but they didn't call

[Rica_R]

Hi @Peter100,

We have replied to your Private Message regarding your modem query, We'll continue the conversation via PM. Thank you.