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Huawei HG630 disconnects Wi-FIi consistently.

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Level 1a

Hi. My router HG630 disconnects Wi-FIi consistently every few minutes. I've changed channels on the router but Wi-Fi disconnects irrespective of the selected channel. Router might require firmware upgrade.

Router details as below:

Product type: HG630 

Hardware version: AM1HG630M01VER.B 

Software version: V100R001C216B013 

Batch number:  BC216P0.013.A2pv6F037g.d24b1

 

Need some tech support.

Thanks.

1 REPLY 1
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Moderator

Hi @oklm, we have located the account using your community details.

 

We have checked the status of your connection and our system has recorded multiple connection dropouts.

 

We have raised your concern to our Technical Team and one of our senior technical specialists will contact you to address the matter.

 

Kindly await a call within the day.