TPG Community

Get online support

Huawei HG630 with constant Wifi dropouts

arasukoh
Level 2

Hi guys,

 

Is there a firmware update I can locate to upgrade the HG630 router that came with our FTTB service? Or are we able to get a router upgrade? I believe our account is from Wondercom.

 

Product type HG630
Device ID 00E0FC-R6Z8WB9411600358
Hardware version AM1HG630M01VER.B
Software version V100R001C216B013

 

Regards,

Malcolm

1 REPLY 1
Anonymous
Not applicable

Hi @arasukoh, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community