Get online support
Hi there,
I recently joined the TPG Community as I have a question.
After looking in my Huawei HG659 was unable to find any update firmware button that I usually expect to find in a modem.
After reading a number of threads about this on the site I see its a hidden item, and pushed from your end.
My modem is currerntly on ver B111 and I see its up to ver B113 or possibly B114?I'm not sure what differences the update will offer, but these things usually address some bugs or enhance some features or security.
Many thanks Mark
Hi @Mark7,
You are correct.
We'll be posting an update once the firmware upgrade has been applied.
BasilDV
Hi @Mark7
The firmware of your modem has been updated.
Let us know if you need further assistance.
BasilDV
Hi @Mark7
The request has been forwarded and updates will be given once available.
Stay safe,
BasilDV
Hi BasilDV,
Thanks for replying to my request.
When you say "updates will be given once available".
My understanding was their are newer firmware updates available now at ver B113 , as I'm running ver B111
Does this mean I can expect a firmware update in a couple of days time?
Thanks Mark
Hi @Mark7,
You are correct.
We'll be posting an update once the firmware upgrade has been applied.
BasilDV
Hi @Mark7
The firmware of your modem has been updated.
Let us know if you need further assistance.
BasilDV
Many thanks BasilDV - its done and working great!