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Huawei HG659 Firmware Upgrade

smillies
Level 2
<p>Hi,</p>
<p>&nbsp;</p>
<p>How do I get a get a firmware upgrade for this model?</p>
<p>The router keeps dropping out.</p>
<p>The current firmware is:</p>
<div id="deviceinfo_view_data_edit_deviceinfo_product_type_label" class="ember-view control-group width_100p"><label class="control-label third_menu_below_config_font">Product type:&nbsp;</label><span style="font-weight: bold; font-family: inherit;">HG659</span></div>
<div id="deviceinfo_view_data_edit_deviceinfo_device_id_label" class="ember-view control-group width_100p"><label class="control-label third_menu_below_config_font">Device ID:&nbsp;</label><span style="font-weight: bold; font-family: inherit;">00E0FC-J3N8W17614002244</span></div>
<div id="deviceinfo_view_data_edit_deviceinfo_hardware_label" class="ember-view control-group width_100p"><label class="control-label third_menu_below_config_font">Hardware version:&nbsp;</label><span style="font-weight: bold; font-family: inherit;">VER.B</span></div>
<div id="deviceinfo_view_data_edit_deviceinfo_software_label" class="ember-view control-group width_100p"><label class="control-label third_menu_below_config_font">Software version:&nbsp;</label><span style="font-weight: bold; font-family: inherit;">V100R001C216B112</span></div>
<div class="ember-view control-group width_100p"><span style="font-family: inherit;">regards,</span></div>
<div class="ember-view control-group width_100p"><span style="font-family: inherit;">James</span></div>
1 REPLY 1
Shane
Moderator

Hi @smillies ,

 

We'd love to help upgrade the firmware of your modem/router.

 

Please send me the following details below.


CID/UN:

Brand modem/number:
Hardware version: 
Software version: 

 

For reference: How do I private message (PM) in the community 

 

Regards,