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Huawei HG659 wifi dropping out

Level 1b

I've been successfully using this modem for over 12 months.

Recently (over the last ~3 weeks) the wifi signal has become unstable.

Across multiple devices (android phones and pc laptops) the wifi signal will drop out.

I am running both 2.4 and 5GHz signals and it seems to apply to both.

 

How do I trouble shoot the issue?

Do wifi routers degrade? Is this a hadware issue?

 

Any assistance would be appreciated.

1 REPLY 1
Moderator

Hi @adrianmann,

 

Welcome to TPG Community!

 

We recommend having a read of these community articles which may help improve the wireless connectivity.

 

Easy Steps to Improve Wi-Fi Connection In Your Home

 

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...


Wireless Channel on your modem - what is it and why should I change it?


https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...

 

How to test your wireless connection using a Speedtest App

 

https://community.tpg.com.au/t5/Featured-Articles/How-to-test-your-wireless-connection-using-a-Speed...


Feel free to drop us a message should you require further assistance. Thank you.